Showing posts with label decision. Show all posts
Showing posts with label decision. Show all posts

Wednesday, May 18, 2011

Puttiing things in contexts


I often wonder why people may change their decisions when questions are put in different contexts. Here is an example. I read Peter Franklin's story from the book "Better" by Atul Gawande. One day, Peter became sick so he called his father who is a doctor. He went through a chest X-Ray and they found a very large tumor in his chest. However, his dad also discovered that Peter had a chest X-ray four years ago. He went back to look at the diagnosis and found that the radiologist discovered his tumor then but it was never mentioned to Peter. Eventually, the Franklins sue the doctors and they won the case and was awarded $600,000 in damages. Peter eventually survived the aggressive treatments.

Here is when things become interesting to me. After completing medical school, Peter decided to move into radiology. However, he was rejected by his top-choice residency programs. His dean at Boston University called the chairman of the radiology department and they told him that he did not get in because "This guy's a maverick! He's suing doctors!". Then, the dean told Peter's story and asked "If this was your son, what would you do?" And, Peter got accepted after that.

So, what is the moral of this story? Why our decisions are shaped by the contexts? Why do we need others to rephrase the question for us to develop compassion towards other human beings? Why can't we use our own imagination and put things into perspectives ourselves?

Saturday, May 14, 2011

Experience, competency, decision


I found the answer from the Dalai Lama when he was asked to open a discussion on peace in the family to be profound and should be deeply reflected and applied in the context of everyday individual and collective lives.

His answer was "I have no experience".

That is an important point to show that we may not be able to offer well founded opinions when we do not have direct experience on the subject matters.

Monday, February 21, 2011

Climate of silence







  • Climate of silence is detrimental to organizations' ability to change and develop in the context of pluralism.
  • Climate of silence also has destructive outcomes on employees:
  1. Employees' feelings of not being valued
  2. Employees' perceived lack of control
  3. Employees' cognitive dissonance
  • If you experience fear every day, it drags you down and you become cowardly.
  • After my suggestions were ignored, the quality of my work was still there, but I wasn't.
  • See the Figure from Morrison and Milliken's (2000) article below on the negative effects of organizational silence on organizational decision making, organizational change, employees' feelings, cognition, etc.














From Organizational Silence: A Barrier to Change and Development in a Pluralistic World,
Morrison and Milliken, Academy of Management Review, 25( 4), pp. 706-725

Saturday, May 22, 2010

Judgment


Jeff Zucker was quoted as saying "At the end of the day, the viewers voted." And they didn't like Conan as the host of the Tonight Show.

Conan O'Brien: In my opinion, I don't think that's fair or accurate. But he's entitled to his opinion. I think for anyone to say that the results were in after six months-- that doesn't ring true to me.

Conan O'Brien's 60 minutes interview with Steve Kroft